Our Warranties

Quality You Can Rely On. Peace of Mind Included.

30-Day Parts Warranty

All parts purchased and installed through Who’s Your Tech are covered by a 30-day limited warranty against manufacturer defects in materials or workmanship.

This warranty begins on the date listed on your invoice.
It covers replacement of defective components due to manufacturer-related issues only.
After 30 days, all warranty claims must be handled directly with the original manufacturer.

60-Day Workmanship Guarantee

We stand behind the quality of our service. If any issue arises related to our labor or installation within 60 days of your service date, we will address it promptly and at no additional cost. Your satisfaction is our priority—and we’re committed to getting it right.

All Sales Are Final

Please note that all product sales are final upon purchase.

We do not offer returns, refunds, or exchanges for installed parts, except as required by law.
Be sure to confirm compatibility and functionality with your technician before purchase.
A 20% restocking fee may apply for special orders if exceptions are approved at our discretion.

If you have questions about your coverage or need support, feel free to contact your technician or reach out to our office.

This policy ensures the integrity of our services and protects all parties from unnecessary risk or misuse.

Thank you for choosing Who’s Your Tech—we’re here when you need us.

Custom-Built Computer Warranty

At Who’s Your Tech, we build custom computers with precision and care—because we know how important performance and reliability are to you. Every new custom-built computer includes a 1-year (365-day) hardware warranty, starting on the day of delivery and setup.

While we’ll always support your system, the following issues fall outside warranty coverage:

Hardware damage caused by customer misuse or accidents (we can still repair these at our standard hourly rate plus the cost of the part(s)).
Software problems due to updates, viruses, or malware.
Accidental data deletion or corruption.
Issues from customer-installed software.
Hard drive failure due to manufacturer defect is covered, but data recovery is not.
Any data loss resulting from hardware or storage failure.

custom computer build and expert computer repairs

Data Protection Advisory

We strongly recommend that all customers implement a reliable backup or data recovery plan. If you need assistance setting up a solution, we’re happy to recommend trusted services or products to help safeguard your data.

If you have any questions about your warranty or experience an issue with your system, reach out to your technician or contact us directly. We're here to help you get the most out of your custom computer.

Peace of Mind With Who’s Your Tech

Getting the job done right is about more than just fixing what’s broken. It’s about ensuring your peace of mind. That’s why we’re committed to clear policies, fast resolutions, and helping you find solutions before issues arise.

Need help understanding your warranty or submitting a claim? We’re here to guide you every step of the way.

Contact Our Team